Uttrayan Financial Services Private Limited is a Non Banking Financial Company (NBFC-MFI) registered under Reserve Bank of India(RBI). We started our microfinance on-lending operation way back in the year 2001 with its head office at Kolkata(West Bengal), by providing small ticket size loan to the poor woman in rural and semi-urban area through group based system. Our Company provides livelihood promotion services comprising of livelihood and other Micro financial services to those population segments which are mostly un-reached by the formal banking systems with the principal purpose of promoting sustainable livelihoods.
We are one of the few MFIs in West Bengal who have been managing portfolio as Business Correspondent of IDBI Bank and YES Bank. This speaks about the confidence reposed on us for effective control and management of micro finance business of Banks.
Uttrayan is now working with 65 branches spread over nine districts of West Bengal, and three district in the state of Assam,two districts in the state of Bihar,one district in the state of Meghalaya, India, where we are providing services to more than 100000 clients to make their way out of the poverty. And in very near future we are planning to cater financial services to our other neighbouring states also.
We designed a series of activities to enhance the level of client’s satisfaction. Client grievance redressal mechanism has been adopted to identify and solve the grievances as early as possible.
We believe in “Honesty is the best policy”. Hence we try to maintain honesty at the time of providing services to Clients, at the time of proving facilities to staff and at the time of initiating a new project.As Honesty is one of the major value of Uttrayan , we try to be honest to our clients, to our financial partners and to our staff as much as possible.
We try to maintain discipline from Head Office to field level as we belief “Discipline is the defining fire by which talent becomes ability”.
Uttrayan’s main concern is to improve human life in every way. As we belief financial betterment is not sufficient to improve human life, hence we are giving special emphasis on environment improvement to create a healthier future generation.
The members of our staff are our most important resources. We make efforts to upgrade their skills and improve their welfare measures on a continuous basis.